Refund policy

As all of our pieces are carefully selected vintage, they may have some signs of their previous life. Any noticeable wear, marks, repairs or imperfections will always be mentioned in the item description.

If something isn’t quite right for you, no problem! We accept returns within 14 days of your order being delivered.

Please get in touch with us at lily@junovintage.ie within 14 days and let us know that you’d like to make a return. Items should be returned within the same 14-day period, in their original condition, unworn and unwashed, with any tags still attached where applicable.

Return postage is the responsibility of the customer, and we recommend using a tracked service as we can’t be responsible for items lost on their way back to us.

Once your return has arrived safely and has been checked, we’ll arrange your refund to the original payment method.

If you feel that an item has been damaged or has a significant flaw that wasn’t mentioned in the listing, please get in touch with us as soon as possible. We’ll always do our best to make things right.

As many of our pieces are unique, we can’t always offer exchanges. However, we’re always happy to chat and see what we can do.

Thank you for supporting a small business and giving beautiful vintage pieces a new life. ♡

This policy does not affect your statutory consumer rights.